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CHECK-IN TIME
BEGINS AT 3:00 P.M. (You will not be permitted entry to the unit until this
time) Please supply our office with a cell phone contact number, we
will call you if your rental unit is available for early check-in.
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CHECK OUT TIME IS BY 10:00 A.M.
Our Housekeeping staff will arrive at the rental unit at 10:00am promptly. All check-in and
check-out operations are at our office located at 1007 Sea Mountain Highway. All keys are to be picked up and returned to our office. There is a $50.00 charge
per key for all lost or unreturned keys.
There is a $100.00 charge per pier and/or gate passes lost or unreturned.
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If you will be arriving after 5:00 P.M., please notify us so arrangements can be made for you to pick-up keys
from our lockbox
located at our office.
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2010 SEASONAL RATE SCHEDULE:
High/Regular Season - June 19 - August 7
Shoulder Season - May
8 - June 19 AND August 7 - August 21
Mid Season - March
27 - May 8 AND August 21 - September 25
Low/Off Season - January 1 - March 27
AND September 25 - December 31
HOLIDAY RATES ARE CONSIDERED A HIGH RATE.
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Monthly winter rates including basic utilities
are as follows: electric,
water/sewer, garbage pickup and basic cable. Any other services requested
by the guest will be the responsibility of the guest for payment and must
be approved by Cherry Grove Realty and the property owner prior to installation.
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Rentals are Saturday to Saturday
during the High Season. Rental rates are based on beach location, condition, and furnishings of
unit and number of people it will accommodate.
Please inquire for a rental less than 7 days in the Off Season - not all
properties participate in winter/monthly rentals or rental stays of less than 3
nights in the off season.
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Taxes: S.C. has a 6% Sales Tax, a 2% Accommodation Tax, a 1.5% City Hospitality Fee and a 1.5% County Hospitality Fee 1% Capital project tax for a total of 12%. This will be added to all rental rates.
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Within ten (10) days of phoning in your
reservation, we must receive a deposit of one-half (1/2) the rental amount.
Personal check, money order or certified check are the preferred method of
payment. We accept Master Card,
Visa or Discover. If you choose to use a credit card for payment, a processing
fee of 2.15% will be added to all credit card payments for processing, according
to the percentage fee charged by the financial institution for use of card.
Cherry Grove Realty does not receive any portion of this processing fee. If we
have not received your deposit within 10 business days, we will cancel your
reservation. Upon
receiving deposit of one-half (1/2) the rental amount, we will mail a
confirmation showing taxes, security deposit, any applicable guest charges and
rent balance. CSA Travel Protection Insurance is optional and at a rate of
6.5% of the rental rate, will be added to each
reservation. If you choose to decline the CSA Travel Insurance, please
notify our office at time of booking or when sending payment.
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Your TOTAL BALANCE is due at least thirty (30) days prior to arrival. This may be paid with a personal check, money order, certified check, Master
Card, Visa or Discover. If you choose to use a credit card for payment, a
processing fee of 2.15% will be added to all credit card payments for
processing, according to the percentage fee charged by the financial institution
for use of card. Cherry Grove Realty does not receive any portion of this
processing fee. Any balance at check-in must be paid with cash, travelers checks, or certified funds.
NO PERSONAL CHECKS WILL BE ACCEPTED AT CHECK IN.
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Upon departure,
guest will be required to wash all dishes and put away, empty refrigerator and
freezer, empty and clean trash cans. All garbage must be bagged and placed
by the street or inside community dumpsters. Yard must be free of litter.
Strip beds of rental linen and leave in unit. Make beds with bedspreads.
Close all windows and lock all doors. Turn off all lights. Check for
personal belongings. Any items left in the unit will be held for 30 days
and if unclaimed will be donated: otherwise, guest agrees to pay for cost to
cover the expense of packaging and shipping to guest by Cherry Grove Realty.
All property will be inspected upon guest departure and failure to leave
property in good condition will result in an additional $50.00 - $100.00
cleaning fee charged to guest account plus any additional damage charges.
ALL UNITS ARE NON-SMOKING. Smoking inside of a rental unit will result in
a Guest Account charge of $50.00-$100.00, charged to the credit card on file.
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Damage/Cleaning - A valid credit card number is required
at check-in to serve in place of a security deposit. After your departure, unit is checked for cleanliness and/or damages.
If the unit is clean and there are no damages, the credit card number will be
destroyed. If there is a problem with the unit you will be informed of a charge
to your guest account.
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Refunds will be made on cancellations
only if unit is re-rented. A $100.00 cancellation fee will be deducted from refund. We offer
optional travel insurance on all reservations.
If
cancellation of a reservation is necessary and you have purchased travel
insurance through CSA, you must file a claim with CSA for a refund. If you have
not purchased travel insurance, Cherry Grove Realty will refund any monies paid
ONLY if the property is re-rented for the same period of time as your
reservation is scheduled and at the same rental amount, less a $100.00
cancellation fee. You cannot be reimbursed by both CSA and Cherry Grove Realty
for cancellation of a reservation.
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Linens, towels, soaps,
etc. are not supplied. You must furnish your own. Kitchens are equipped
for simple cooking and housekeeping. We furnish a starter supply of toilet paper, paper towels and garbage bags.
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Linen packages can be rented from Cherry Grove
Realty at a rate of $30.00 per set. Each set includes the appropriate
flat/fitted sheet and pillowcases, 2 bath towels, 2 wash clothes, 2 hand
towels and 2 kitchen towels. Linens will be delivered to your rental
unit prior to your arrival and beds will be made. Upon departure, please
leave linens in the unit and make all beds. Please arrange for linen
rental at least (1) week prior to arrival. Linen rental will be subject to
8% sales tax fee.
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We cannot guarantee appliances or air conditioning. Repairs will be made as soon as possible after they are reported. We cannot issue refunds for mechanical failures. Upon check-in, please check the refrigerator setting. Dial should be on the middle temperatures. DO NOT SET refrigerator past 5 or C. DO NOT overload the refrigerator with warm food. Keep the refrigerator door closed for a minimum of 3 to 4 hours. Air conditioning thermostat must be set on cool, fan on auto, and temperature not below 72 degrees. Please keep all doors and windows closed so the unit can cool properly.
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PLEASE - NO PETS. If a pet is discovered in a rental unit, you will be asked to vacate with
NO REFUND and charged a penalty fine at the discretion of the
Property Owner.
Pets allowed ONLY in pet-friendly homes and require a non-refundable pet fee of $150.00 per
pet. No more than 2 pets allowed and pets must be 40lbs. or under.
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NO HOUSE PARTIES
- MUST BE 25 OR OLDER TO RENT.
If a house party is reported or discovered, you will be asked to vacate the
premises immediately without refund of any monies and any damages will be
charged to your guest account. A valid id is required at check-in. We reserve the right to inspect the property during your stay
if a house party is suspected or reported.
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All rental units are privately owned; as
Agent, we reserve the right to refund deposit, refuse admittance and/or
discontinue occupancy if, in our opinion, same is detrimental to the premises.
Do not attempt to
open locked closets, these are specifically for homeowner use ONLY. Guest
will be charged for any damage or missing items from the locked closet area.
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We cannot guarantee pool use or maintenance of same in complexes.
Most private home and condominium complexes close their pool by or during the
month of October and re-open their pool by or during April of the following
year.
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Please observe all posted rules and regulations.
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Condominium parking is limited. Please conserve -
MAXIMUM TWO (2) automobiles per unit. Permits required for most units. No more than 2 permits will be issued.
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PLEASE
- No charcoal grills on balconies or porches or walkway areas.
Observe ALL fire code regulations.
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Sleeper sofas are not recommended for adults as they may be uncomfortable. No refunds can be issued if found uncomfortable.
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If there is a telephone in unit, all long distance calls should be made with a calling card or collect. A $10.00 collection fee will be charged to your
guest account as well as the cost of the call, if a direct dial long distance call appears on the owner's bill.
The same will be applied for cable television if any additional services are
ordered and un-approved by the owner and Cherry Grove Realty.
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Not all properties allow Motorcycles, Motorcycle
trailers or Boats and Boat trailers. Be sure to verify if your rental unit does allow prior to your
arrival. Self Storage is available in the area for the duration of your
stay at your cost.
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Although every effort has been made for accuracy, Cherry Grove Realty is not responsible for errors on this webpage, and all descriptions and rates are subject to correction and change without notice.
